We want you

For over 50 years, we have been a leading player in the Canadian and international bicycle market. Starting as a one-man operation in small-town British Columbia, we have always stayed true to our roots, which has helped us grow. We now have three international offices, two distribution centers, and more than 100 dedicated, fantastic staff that contribute to our continued success in the cycling industry.

We work hard, but we ride hard too. At Live to Play Sports, we have bicycle storage, showers, and lockers to encourage riding to, from, and at work. There is almost always someone getting out for a pedal, whether it is road, mountain, dirt jump, or a cruise. If you want to work in a casual environment with a dedicated and passionate culture where people love the outdoors, then we'd love to hear from you.

Live to Play Sports Group Inc is an equal opportunity employer and values diversity. Accommodations are available on request for candidates taking part in all aspects of the selection process. Employment is decided on the basis of qualifications, merit and business need.

Bicycle Development Engineer

Location: Port Coquitlam Head Office

Key Responsibilities:

  • Suspension kinematic design to meet the needs of industry leading full suspension bicycles
  • 2D and 3D design, coordination of manufacture and assembly of prototype bicycles
  • Responsibility of planning and execution of testing activities
  • Management of components, consumables and spares required for testing activities
  • Development of software required to analyze data acquired from lab and field-testing activities
  • Working closely with third party suspension and component manufacturers
  • Providing feedback of compatibility and function on prototype bicycle designs to product and engineering teams
  • Communicate project status, achieve project performance, timeline and cost objectives
  • Identify process improvements to advance efficiency and quality
  • Support R&D design activities

Applicant Should Possess:

  • Mechanical Engineering degree or related post-secondary degree/diploma or equivalent experience
  • 2+ years related work experience
  • Passion and enthusiasm for cycling and knowledge of bicycle technology, standards and trends
  • High mechanical aptitude for bicycles and the ability to diagnose and solve technical issues
  • Excellent analytics and documentation skills
  • Natural problem-solving ability and superb attention to detail
  • Strong understanding of suspension kinematic and suspension component design
  • Sensitivity to ride feel characteristics of suspension bicycles
  • Experience with a structured product development process and best practices
  • Excellent organization and time management skills; ability to balance and prioritize multiple objectives in a fast-paced, deadline-driven environment
  • Experience with MATLAB, scripting and data analysis software
  • Experience with Solidworks including PDM
  • Good understanding of technical drawings and tolerance analysis
  • Ability to travel internationally

Demo & Event Coordinator

Location: California, USA

Key Responsibilities:

The position of Demo & Event Coordinator serves to support a wide range of consumer and dealer events across the assigned region including consumer shows, dealer demos, product training and bike festivals. This role will coordinate, manage and maintain the demo fleet. This role requires a strong knowledge of event coordination and bicycle maintenance. The ideal candidate will reside in Central to Northern California.

  • Plan the seasonal calendar in coordination with the Regional Sales Manager
  • Prepare bicycle demos for assigned regional events and provide event report
  • Responsible for mechanical work such as bike builds prior to season and ongoing mechanical work as needed during peak seasons
  • Manage inventory levels to ensure bikes function properly at all times
  • Event coordination including event logistics, site set up, and bike availability
  • Onsite consumer interaction and support for events
  • Responsible for event vehicles and trailer upkeep such as service work, cleaning, inventory supply accuracy and driving to all assigned events
  • Deliver training program to retailers in the region
  • Support the marketing strategy including providing content and regional insights
  • Understand the social media platform and presence of LTP brands
  • Measure successes and improvements through evaluation reports

Applicant Should Possess:

  • 3 years’ experience in a related position in the outdoor industry (Bike shop experience preferred)
  • Ability to travel up to 75% of the time during prime season (April-August)
  • Post-secondary education or related
  • Bicycle Maintenance Certification (ie. UBI) or strong bike service experience
  • Unrestricted Driver’s license
  • Proficient in social media
  • Passion for cycling and/or outdoor activity
  • Valid Passport and unrestricted travel
  • Able to regularly lift heavy loads, to 50lbs or more, on varied terrain
  • Well organized and an excellent communicator
  • Working knowledge with MS Office
  • First Aid Certification

Warranty Tech

Location: Port Coquitlam Head Office and Toronto Head Office (1 position available in each location)

Key Responsibilities:

The LTP Warranty Technician will provide legendary customer service and technical support to Dealers and Sales Reps via the phone and e-mail to ensure product warranties, service and inquiries are answered in a timely, accurate and professional manner.

  • Respond in a timely, professional, and positive manner to all forms of inquiries regarding Live to Play products and services, including but not limited to, product availability inquiries, product information, shipping status, warranty/returns, etc.
  • Perform technical service on a variety of bicycle components, including - but not limited to - suspension forks, rear shocks, hydraulic brakes, seat posts and wheels.
  • Ensure accuracy of orders, returns, service work, and all other related transactions. Notify customers accordingly and resolve issues in a timely manner.
  • Process returns/warranties and complete service per department procedures, using proper codes to categorize reason for return correctly. Proactively communicate persistent quality control issues within the department and to other departments as necessary.
  • Prioritize daily tasks and projects to accomplish job duties on time and with a high level of accuracy.
  • Establish and maintain positive working relationships with coworkers, outside sales reps, and all other contacts with which you interact.
  • Gain in-depth knowledge and understanding of all LTP products and the brand story through participation in on-site and off-site product training events and clinics.
  • Provide special events and technical support where needed.

Applicant Should Possess:

  • 1 year of relevant experience
  • Post Secondary education
  • Strong organizational and problem solving skills, flexibility, and the ability to work independently and with a team
  • Familiarity with LTP products or with the cycling industry is a plus
  • Good computer skills with spreadsheets, word processing, and MS Office Suite
  • Ability to maintain excellent attendance and punctuality record

Warehouse Worker

Location: Port Coquitlam Head Office

Key Responsibilities:

Since 1964, Live to Play Sports Inc. has been Canada’s leading distributor of premium bicycles, parts and accessories, selling over 80 world-class cycling brands. Live to Play Sports also owns and operates several proprietary brands, including Norco Bicycles and Axiom Cycling Gear. Norco Bicycles is a high-performance brand of choice for cyclists around the world. Our head office and Canadian Distribution Centre is in Port Coquitlam, British Columbia.

We currently have permanent Full-time Warehouse positions in our Port Coquitlam Distribution Centre.

  • Unload and accurately receive incoming product; includes inspecting for and reporting damage to management
  • Pick and pack orders according to requirements
  • Ensure accuracy of order fulfillment and transfers (picking, loading, and shipping)
  • Complete production orders accurately and safely in a timely manner
  • Assist with inventory control management and follow strict processes for the handling of all incoming and outgoing shipments
  • Operating a hi-reach order picker forklift
  • Assist in the warehouse, general housekeeping, cleaning and general maintenance
  • Performing other tasks as assigned by management

Applicant Should Possess:

  • A minimum of 1 year related experience in shipping or warehouse environment
  • Forklift experience, preference given to certified operators
  • Able to work at heights, position requires you to operate a high reach narrow aisle order picker. Full training provided
  • Ability to work independently without constant direct supervision
  • Extended time on feet; walking distances up to 200 feet
  • Manual dexterity and hand to eye coordination for operation of equipment
  • Frequent stooping, bending, walking, carrying, and lifting (up to 50 lbs)
  • Strong attention-to-detail
  • Punctual and dependable
  • Able to keep up and excel in a fast pace environment
  • CSA approved steel toe safety footwear required

Only those candidates being considered will be contacted.

Job Type: Full-time

Salary: $18.00 /hour