Careers
We want you
Live to Play Sports is actively monitoring the progression of the coronavirus, COVID-19, to ensure that we are following updates and procedures from the government and public health. Any offer of employment will be made conditional upon the person providing proof of full COVID-19 vaccination or proof of an applicable exemption under human rights law.
For over 50 years, we have been a leading player in the Canadian and international bicycle market. Starting as a one-man operation in small-town British Columbia, we have always stayed true to our roots, which has helped us grow. We now have three international offices, two distribution centers, and more than 100 dedicated, fantastic staff that contribute to our continued success in the cycling industry.
We work hard, but we ride hard too. At Live to Play Sports, we have bicycle storage, showers, and lockers to encourage riding to, from, and at work. There is almost always someone getting out for a pedal, whether it is road, mountain, dirt jump, or a cruise. If you want to work in a casual environment with a dedicated and passionate culture where people love the outdoors, then we'd love to hear from you.
Live to Play Sports Group Inc is an equal opportunity employer and values diversity. Accommodations are available on request for candidates taking part in all aspects of the selection process. Employment is decided on the basis of qualifications, merit and business need.
Service Technician - Norco North Shore
Location: Norco North Shore
Key Responsibilities:
Since 1964, Live to Play Sports Inc. has been Canada’s leading distributor of premium bicycles, parts and accessories, selling over 80 world-class cycling brands. Live to Play Sports also owns and operates several proprietary brands, including Norco Bicycles and Axiom Cycling Gear. Norco Bicycles is a high-performance brand of choice for cyclists around the world. Our head office and Canadian Distribution Centre is in Port Coquitlam, British Columbia.
Become part of the team at the flagship retail space for Norco Bicycles. At Norco North Shore you will be part of an industry-leading retail and service team providing best in class support for riders in one of the birthplaces of mountain biking.
As a Service Tech at Norco North Shore bicycle retail store, you’ll collaborate closely with the Service Manager and the Service Team to champion exceptional rider experiences, forging connections, and embracing bold objectives both within our store and in our riding community.
ROLE AND RESPONSIBILITIES
- Service writing, help control the flow of repairs.
- Work hand and hand with service manager to understand store service budgets.
- Purchase store supplies and customer parts as needed.
- Build bikes, service bikes, perform tune-ups, have a good understanding of suspension, and can perform high-end service, bleed brakes, fix dropper posts, e-bikes.
- Assist the Service Manager in developing and monitoring service operations.
- Work closely with sales associates, other service technicians and key stakeholders at Live to Play Sports.
- Work closely with Service Manager and Assistant Store Manager to achieve stores performance goals.
- Collaborate with the Service Manager to support and implement promotional strategies and programs to hit service goals.
- Address and resolve customer complaints when necessary.
- In collaboration with the Service Manager, handle customer preferences to implement service promotions.
- Stay up to date with detailed knowledge of new and existing products.
Applicant Should Possess:
- 2+ years experience as a bike technician
- Bike shop retail experience mandatory
- Strong mechanical knowledge of bicycles and bicycle products.
- Proficient with modern POS system - Lightspeed preferred.
- Proficient using Microsoft Outlook, Excel, and Word
- Strong interpersonal skills for relationships with customers and the team
- Strong written and verbal communication skills
- Motivation and drive to achieve goals based on metrics, data, and sales numbers.
Salary expectations: $42,800-$58,900
A reasonable estimate of the pay range is CAD $42,800 - $58,900 at the time of this posting. Within the range, individual pay is determined by factors such as, job-related skills, relevant experience, education and/or training.
Please note that the range details above reflect the base pay only and does not include our competitive benefits that we offer.
We are an equal opportunity employer that values diversity. Accommodations are available on request for candidates taking part in all aspects of the selection process. Employment is decided on the basis of qualifications, merit and business need.
To apply:
Email your resume and covering letter as an attachment to Jason Haycock jhaycock@livetoplaysports.com and employment@livetoplaysports.com